What is the AWA Workplace Effectiveness Appraisal Tool?
AWA's Workplace Effectiveness Appraisal is a mature, easy to use on-line questionnaire tool that enables an objective appraisal of how well the workplace is supporting the staff working within it.
It has been designed to probe users on every facet of the workplace environment and services that effect their performance on a day-to-day basis. It enables a gap analysis to be undertaken between the needs of staff performing different functions and the workplaces provided for them by the organisation.
How does it work?
An email is sent out to every member of the population to be surveyed, seeking their participation in completing an on-line questionnaire. The user clicks on a link to AWA's web site before being asked to input their username and password. This takes them into the WEA Questionnaire where they are invited to respond to a set of questions. The questionnaire takes about 10 minutes to complete and once completed the user simply clicks on a button to submit to AWA.
Because it is web based it can be used for surveys of large organisations based anywhere in the world, allowing very rapid feedback on the way in which users perceive their workplaces supports them in doing their job.
What can I use the Workplace Effectiveness Appraisal for?
Our WEA can be used in a number of ways:
- Contractor Performance Monitoring - To monitor the performance of service workplace providers when linked to Service Leval Agreements and contracts.
- Professional Productivity - We create a productivity index based on all those factors within the questionnaire that based on our research we believe detracts from professional performance.
- Workplace Performance Monitoring - As a means of regularly monitoring the performance of the woekplace.
- New Building - As a means if identifying what works and what doesn't work so that the best can be taken forward into a new building design.
- As part of a Post Occupancy Analysis - To establish the efft of new designs and layouts have had on users.
- Cost Reduction - To establish where service levels might be relaxed.
What response rate do I need to achieve for a valid result?
we have found that a 60% response rate in each building provides a robost base against which to derermine improvement programmes.
How confidential is it?
Completely. the identity of individual respondents is never known. Our report only relates to areas of buildings or organisational units.
