Author: FM World
With a global property portfolio, Royal Bank of Scotland has walked a long road towards intelligent working and is now leaner and more competitive. The chief executive of Royal Bank of Scotland told a CBI Scotland lunch that the bank is on track to become “a flagship for Scotland once again”. Stephen Hester said the bank’s results showed that past mistakes were being fixed and the company was moving forward, becoming a more efficient business.
Part of that journey can be attributed, to the path RBS took towards intelligent working, long before the phrase ‘financial crisis’ became ingrained in the nation’s consciousness.
RBS’s evolution started before the words agile or flexible-working were bandied around in common parlance in property and facilities management circles.
The RBS’s evolution started some 6 years ago and their ‘Intelligent Working’ Case Study recently published in FM World and in which AWA is proud to have been involved sets out this journey and provides useful insights and tips in dealing with the challenges and enablers in implementing ‘Agile Working’ on a large scale.
