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  • The 6 Factors of Knowledge Worker Productivity: Chapter 15 – The 6 Factors and Traditional Organisational Models

    Over the course of the study and the chapters set out here, our team have realised the power of the 6 factors.   Eric Barends, Karen Plum and I have exposed the research to many senior leaders from the UK, Holland and the United States and in doing so have understood the depth to which

    The 6 Factors of Knowledge Worker Productivity: Chapter 14 – Using the 6 Factors to Make a Difference

    So by now you’ve got a good handle on the 6 Factors, why they are important and how you can orientate everything in an organisation to achieve them. But what gets measured gets managed, right?! So the first question leaders keep asking us is ‘How can we find out how we stack up against the

    The 6 Factors of Knowledge Worker Productivity: Chapter 13 – The 6 Factors and Technology

    So we’ve talked about how space could support the 6 factors. In this chapter we’re going to take a look at the way we can use information and communications technologies to support them. Increasingly, technology is freeing us to make new choices about where, when and how we perform tasks. It allows us to work

    The 6 Factors of Knowledge Worker Productivity: Chapter 12 – The 6 Factors and the Design of the Workplace

    The 6 factors describe a sort of ‘social infrastructure’. Fundamentally what we’re saying is that where organisations or units depend on creativity, ingenuity and knowledge for their business success, the 6 factors are vital in releasing the energy, commitment and insights of individuals and organisations and focusing it on business goals. For those in ‘workplace

    The 6 Factors of Knowledge Worker Productivity: Chapter 11 – The 6 Factors and Leaders & Culture How Good Can We Be?

    In the previous chapters I’ve outlined the 6 factors and tried to give you a sense of why they matter. The 6 factors are frighteningly simple and some would say obvious, but they are based on a concrete review of studies undertaken all over the world, and for the first time we can have some

    The 6 Factors of Knowledge Worker Productivity: Chapter 10 – Making Sense of the 6 Factors

    Categories: 6 Factors, Collaboration

    The 6 factors as outlined in the earlier chapters have been derived through a scientifically robust review of over 800 research studies. The papers were published in English, the lingua franca of scientific research and the studies were undertaken in many leading academic institutions across the world. We believe that our work therefore represents the

    The 6 Factors of Knowledge Worker Productivity: Chapter 9 – Factor 6 – Trust

    Here’s the 6th and final factor: Trust.  I hope by now you are beginning to get an overall view of how all these factors link. I’ll be talking more about that in the next article.     ‘Trust: The firm belief in the reliability, truth or ability of others. It is created by the expectation

    The 6 Factors of Knowledge Worker Productivity: Chapter 8 – Factor 5 – External Communication

    Categories: 6 Factors, Collaboration

    From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker productivity. Whilst most of the research related to the productivity of Knowledge Worker teams, many of the findings can be translated to apply to organisations, divisions or units. Here’s the fifth factor: External communication.     ‘External

    The 6 Factors of Knowledge Worker Productivity: Chapter 7 – Factor 4 – Vision / Goal Clarity

    Categories: 6 Factors, Collaboration

    From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker productivity. Most of the research related to the productivity of Knowledge Worker teams, but many of the findings can be translated to apply to organisations, divisions or units. Here’s the fourth factor: Vision and Goal Clarity  

    The 6 Factors of Knowledge Worker Productivity: Chapter 6 – Factor 3 – Information Sharing and Transactive Memory System

    We’re on to the 3rd factor that our research team identified as being associated with Knowledge Worker performance through their review of over 800 papers. Most of the research related to the productivity of Knowledge Worker teams, but many of the findings can be translated to apply to organisations, divisions or units. Here’s the third

    The 6 Factors of Knowledge Worker Productivity: Chapter 5 – Factor 2 – Perceived Supervisory Support

    From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker productivity. Most of the research related to the productivity of Knowledge Worker teams, but many of the findings can be translated to apply to organisations, divisions or units. Here’s the second factor: Perceived Supervisory Support.    

    The 6 Factors of Knowledge Worker Productivity: Chapter 4 – Factor 1 – Social Cohesion

    Categories: 6 Factors, Collaboration

    In answering our second research question:  What is known in the world’s academic research about the factors associated with Knowledge Worker Productivity? From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker performance. Most of the research related to the productivity of Knowledge Worker teams, but many

    The 6 Factors of Knowledge Worker Productivity: Chapter 3 – Measuring Knowledge Worker Productivity…it’s not what it seems

    Many researchers around the world have been in search of a ‘Holy Grail’ measurement of Knowledge Worker Productivity for many years. Whilst the measurement of work in manufacturing and service organisations is relatively straightforward using measures of output per unit of resource like ‘calls per agent per hour’ or ‘units per week’ or ‘cost per unit’, these are increasingly in appropriate for Knowledge based businesses and in fact have a potential to destroy corporate value.

    The 6 Factors of Knowledge Worker Productivity: Chapter 2 – When is a worker a Knowledge Worker?

    The term ‘Knowledge work’ was originally coined by the great Peter Drucker in 1956. Even back then he saw the emergence of new forms of organisation that relied on the creativity, ingenuity and competence of a new breed of workers, Knowledge Workers, people who ‘think for a living’. The outputs of Knowledge Workers are often

    The 6 Factors of Knowledge Worker Productivity: Chapter 1 – Beyond Agile Working

    Whilst the world has focussed heavily on the asset productivity of offices over the last 30 years, reducing the cost of offices per head, often using agile working as a tool for achieving this, it’s becoming clear that the mobility afforded by the latest technology products can be used to aid Knowledge Worker productivity.