• AWA Changing the world...of work
  • The 6 Factors of Knowledge Worker Productivity: Chapter 6 – Factor 3 – Information Sharing and Transactive Memory System

    We’re on to the 3rd factor that our research team identified as being associated with Knowledge Worker performance through their review of over 800 papers. Most of the research related to the productivity of Knowledge Worker teams, but many of the findings can be translated to apply to organisations, divisions or units. Here’s the third

    The 6 Factors of Knowledge Worker Productivity: Chapter 5 – Factor 2 – Perceived Supervisory Support

    From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker productivity. Most of the research related to the productivity of Knowledge Worker teams, but many of the findings can be translated to apply to organisations, divisions or units. Here’s the second factor: Perceived Supervisory Support.    

    The 6 Factors of Knowledge Worker Productivity: Chapter 4 – Factor 1 – Social Cohesion

    Categories: 6 Factors, Collaboration

    In answering our second research question:  What is known in the world’s academic research about the factors associated with Knowledge Worker Productivity? From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker performance. Most of the research related to the productivity of Knowledge Worker teams, but many

    The 6 Factors of Knowledge Worker Productivity: Chapter 3 – Measuring Knowledge Worker Productivity…it’s not what it seems

    Many researchers around the world have been in search of a ‘Holy Grail’ measurement of Knowledge Worker Productivity for many years. Whilst the measurement of work in manufacturing and service organisations is relatively straightforward using measures of output per unit of resource like ‘calls per agent per hour’ or ‘units per week’ or ‘cost per unit’, these are increasingly in appropriate for Knowledge based businesses and in fact have a potential to destroy corporate value.

    The 6 Factors of Knowledge Worker Productivity: Chapter 2 – When is a worker a Knowledge Worker?

    The term ‘Knowledge work’ was originally coined by the great Peter Drucker in 1956. Even back then he saw the emergence of new forms of organisation that relied on the creativity, ingenuity and competence of a new breed of workers, Knowledge Workers, people who ‘think for a living’. The outputs of Knowledge Workers are often