This case study was researched and written by AWA for the BCO's report 'ICT and Offices, practised realities and their business benefits'.
Cisco Systems Inc. is the worldwide leader in networking for the Internet. The Charlotte Cisco Connected Workplace is one of the success stories of Cisco Systems, Inc.® in creating a more effective workplace for its employees. Its success has been achieved by developing an innovative workplace design, services and support in conjunction with Cisco technologies to raise productivity, enhance collaboration, increase employee satisfaction, and reduce real estate and technology costs.
Cisco Systems, Inc.’s office at Charlotte is home base for 50 Cisco sales and support employees. The Charlotte office provides support for Charlotte Financial Markets, Charlotte Metro accounts as well as serving as a geographic resource for smaller offices in the region with customer flow of 10-12 visitors or interactions per day.
To enhance Cisco’s position in the local market place, and support the new Commercial Market, Cisco’s Charlotte Leadership team decided to relocate to a new office located in the revitalised central business districtin South Boulevard, North Carolina US in January 2005.
To read the full report, please click on the link above right.
