• AWA Changing the world...of work
  • Big data, analytics, benchmarking and skills for managing the workplace


    10:30–15:30 on 20 September 2017 at PWC, London 

    An intensive workshop for leaders in Real Estate, FM, Workplace, HR & IT (occupiers only) who want to take an advanced approach to the creation and management of the modern workplace

    The Issue: Technology suppliers are aggressively marketing products and services that are generating huge amounts of data about the performance of the workplace – many with attractive ‘dashboards’ and graphical presentations. But many are questioning the value of these tools, the benefits they deliver and whether we are in danger of being led by the technology.


    Workshop Aims

    1. Demystify the technology and challenge some of the hype promoted by suppliers
    2. Identify what data we really need to manage the modern workplace, through firstly understanding what experiences we want to deliver
    3. Show how to turn data into actionable information
    4. Learn from our Case Study presented by Willis Towers Watson
    5. Provide a framework for understanding the data, tools and skills you need to manage the workplace in its entirety


    10:15 Coffee
    10:30 Welcome & Introductions

     Demystifying the technology 

    Raj Krishnamurthy, Workplace Fabric 


     What data do we REALLY need to support the workplace experience?

    Sarah Hodge, AWA

    11:45  Turning data into actionable information – Group Exercise
    12:30 Lunch


    CASE STUDY: Willis Towers Watson – Designing and implementing an IT infrastructure for managing the workplace

    Nick Mann, WTW


    Framework for understanding the data, tools and skills needed to manage the workplace

    Andrew Mawson, AWA


    Wrap up and future PIN events – close at 15:30


    Our Contributors

    Sarah Hodge
    Sarah Hodge, Senior Associate, AWA

    Sarah is an expert consultant with 25 years’ workplace, FM and organisational change management experience. She has worked with a wide variety of prestigious organisations on client and supplier sides, including Canary Wharf Olympia and York, Lloyds of London, Swiss Reinsurance, UBM Global Media and Rio Tinto. She is an active member of the BIFM and former Board Member. Since joining AWA, Sarah has worked on projects for Interserve, the British Film Institute and OCS.

    Raj Krishnamurthy, CEO, Workplace Fabric

    Raj is a ten-year veteran of advanced analytics and information systems technologies and heads global workplace technology specialist Workplace Fabric. Workplace Fabric‘s proprietary technology, Freespace, enables the reduction of real estate cost and the transformation of workplace experiences. Its intelligent modules measure office occupancy and environmental factors to ensure optimal working conditions and productivity.

    Nick Mann, Head of Global Technoogy for RE&F, Willis Towers Watson
    Nick is part of a small global team responsible for Global Strategy and Client Solutions within Real Estate & Workplace Solutions for Willis Towers Watson. Prior to this role he was Head of Facilities for Towers Watson in the UK. His recent experience has included the deployment of sensors in a number of offices worldwide to provide occupancy data and availability information to workplace users.

    Colombine Gardair, Senior Associate, AWA

    Colombine is a multi-skilled Human Factors specialist, with a proven track record of utilising qualitative methods to effectively deliver human-centred solutions. She has a PhD in Human Interaction and has a keen ability to research and understand how design affects interactions between humans. At AWA she has worked with Interserve and is a key contributor to the various elements of our Performance Innovation Network.

    Andrew Mawson, Founder & Managing Director, AWA

    One of the UK’s leading thinkers on the evolution of work and the workplace. Since founding AWA nearly 25 years ago, Andrew has worked at strategic level with many organisations including Merrill Lynch, RBS, Network Rail, Santander, Unicef UK, Welcome Break, Willis Towers Watson and BFI. Andrew has also been closely involved in the Workplace PIN since its inception and has directed a number of research projects on knowledge worker productivity, managing the agile workforce and cognitive fitness.

    If you would like to attend the workshop as our guest, please call us now on +44 (0)207 743 7110, or email Karen Plum at kplum@advanced-workplace.com.






    Advanced Workplace Associates