An intensive workshop for leaders in Real Estate, Facilities Management, Workplace, Human Resources & IT (occupiers only) who want to take an advanced approach to the creation and management of the modern workplace.
The Issue: Recruitment, retention, professional productivity, competitiveness, politics and technological change are all creating the need for workplace leaders to get the most out of their workplace investments. This is leading us to consider how we design ‘workplace experiences’ that maximise the performance of our people and assets and absorb change with ease.
- To define what we mean by an experience (functional, emotional, sensory) and why we need them
- To share our latest research on designing workplace experiences – learning lessons from the consumer world
- To learn from our Mintel case study
- To provide a practical alternative approach to designing workplace experiences that aligns experience to business drivers
- To provide guidelines on how to manage workplace experiences on a daily basis
|10:30||Introductions||Colombine Gardair||Senior Associate AWA|
|11:15||The making of Mintel’s workplaces – Generation 1 and 2 walk & talk||Peter Haigh
Senior Associate AWA
|12:15||What are we trying to achieve?||Andrew Mawson||Founder AWA|
|13:30||A process for designing workplace experiences – based on Interserve Research||Andrew Mawson||Founder AWA|
|14:15||Case Study – details tbc|
|15:15||Round up||Colombine Gardair|
Peter Haigh, CEO, Mintel
After an early career in advertising, Peter joined Mintel in 1996 as Marketing Director and progressed to becoming CEO in 2005. Mintel was formed in 1972 it is now the world’s leading market intelligence agency with offices worldwide, offering clients a unique perspective on the consumer landscape and helping them navigate it. Mintel’s move from offices near the Barbican to St Pauls in 2011 delivered a sociable, fun and lively office which was dubbed the “coolest office in the world” by some bloggers. This ethos has been carried into the latest building opened around the corner to accommodate further growth in the company.
Colombine Gardair, Senior Associate, AWA
Colombine is a multi-skilled Human Factors specialist, with a proven track record of utilising qualitative methods to effectively deliver human-centred solutions. She has a PhD in Human Interaction and has a keen ability to research and understand how design affects interactions between humans. At AWA she has worked with Interserve and is a key contributor to the various elements of our Performance Innovation Network.
Suzanne Brewer, Suzanne Brewer Architects
Suzanne worked on the interior fit-out of Mintel House in Playhouse Yard, St Pauls. Her practice was established in 2007 after RIBA & Grand Designs Awards success for The Courtyard House. Since then there has been further success in the RIBA, NLA & BCO Awards, with Mintel House selected as a finalist in the 2017 BCO Awards.
Helen Guest, Senior Associate, AWA
Prior to joining AWA, Helen had 10 years’ experience of delivering major business driven behavioural change projects in the Financial Services sector with Barclays Bank. Since joining AWA, Helen has undertaken projects across a variety of industries with organisations including Npower, Merrill Lynch, the Home Office, ASDA, RBS, Invesco BDO, Santander and BSI – helping them to prepare for and make organisational changes to the way they work and use their office space.
Andrew Mawson, Founder & Managing Director, AWA
One of the UK’s leading thinkers on the evolution of work and the workplace. Since founding AWA nearly 25 years ago, Andrew has worked at strategic level with many organisations including Merrill Lynch, RBS, Network Rail, Santander, Unicef, Welcome Break, Willis Towers Watson and BFI. Andrew has also been closely involved in the Workplace PIN since its inception and has directed a number of research projects on knowledge worker productivity, managing the agile workforce and cognitive fitness.