The 6 Factors of Knowledge Worker Productivity: Chapter 5 – Factor 2 – Perceived Supervisory Support
From their review of over 800 papers our researchers identified 6 factors that are associated with Knowledge Worker Productivity. Most …
Month: July 2015
The 6 Factors of Knowledge Worker Productivity: Chapter 4 – Factor 1 – Social Cohesion
In answering our second research question: What is known in the world’s academic research about the factors associated with Knowledge …
The 6 Factors of Knowledge Worker Productivity: Chapter 3 – Measuring Knowledge Worker Productivity…it’s not what it seems
Many researchers around the world have been in search of a ‘Holy Grail’ measurement of Knowledge Worker Productivity for many years. Whilst the measurement of work in manufacturing and service organisations is relatively straightforward using measures of output per unit of resource like ‘calls per agent per hour’ or ‘units per week’ or ‘cost per unit’, these are increasingly in appropriate for Knowledge based businesses and in fact have a potential to destroy corporate value.
The 6 Factors of Knowledge Worker Productivity: Chapter 2 – When is a worker a Knowledge Worker?
As we continue into Knowledge Worker Productivity, it is appropriate to define what a knowledge worker is. The term ‘Knowledge …