BDO

BDO

Driving up Productivity

bdo-case-study-workplace-management-clients

A while back the UK accountancy services firm, BDO, were in confidential discussions with PKF (another reputable UK accountancy firm) over a potential merger of their UK operations.

In order to accelerate the social integration of the firms and increase business efficiency, BDO wanted to explore whether their office at 55 Baker Street London could provide a home for the newly merged business, along with the people from a relocated provincial office, allowing the disposal of PKF’s office in Farringdon and BDO’s office in Hatfield.

The key question was ‘could everyone fit into the Baker Street building?’… and if yes, ‘how could the change be made whilst managing a transition to a new agile operating culture?’

The key question was ‘could everyone fit into the Baker Street building?’… and if yes, ‘how could the change be made whilst managing a transition to a new agile operating culture?’

Mark Sherfield, the Chief Operating Officer at BDO, invited our Managing Director, Andrew Mawson, to a confidential meeting to discuss the merger and the feasibility of the consolidation at Baker Street. We proposed a series of activities, working in close partnership with the Facilities Managemet, Real Estate, Human Resource and Information Technology leaders at BDO. This involved our team undertaking a detailed feasibility study, facilitating the client team in determining a future vision for work and place in BDO and advising on the change management approach.

Over the span of a couple months, we undertook the study examining the utilisation of office space by both organisations in London, reviewing the true capacity of BDO’s Baker Street office, assessing the degree to which both organisations IT systems would support mobility and establishing agile workstyles, working practices and changes to infrastructure to make it happen.

We set out a blueprint and programme for transition. As a result of the report, changes to the building were undertaken to release new capacity and get a closer balance between workplace supply and demand. Detailed stack plans were developed and Mark used the workplace data from our study to engage with senior BDO Partners and Leaders to make the case for the transition to an agile working culture at 55 Baker Street.

We worked as a trusted adviser throughout the programme, which saw the re-stacking and configuration of 55 Baker Street and the successful relocation of people from PKF’s office in Farringdon and BDO’s office in Hatfield, which together with released surplus space in Baker Street, will save BDO in excess of £1m per annum.