Managing Modern Workplace Capacity – Apply to Attend

November Workshop

Managing Modern Workplace Capacity

An intensive workshop for Real Estate, FM, Workplace, HR & IT leaders (occupiers only) taking an advanced approach to the creation and management of the modern workplace.

When: 10:30-15:30, 20th November 2019

Where: British Heart Foundation, London NW1


AWA Advanced Workplace Associates: Cognitive Performance

Workshop Aims

    • Consider the factors that determine the capacity of the modern workplace
    • Identify strategies to increase the population while maintaining an effective experience
    • Identify potential constraints to capacity and strategies for overcoming them

    • Examine the role of technology in managing workplace capacity on an ongoing basis

    • Share British Heart Foundation’s experience of implementing Smarter Working
AWA Advanced Workplace Associates: Cognitive Fitness

The Issue

In the traditional world, the capacity of the workplace was equivalent to the number of desks that could be provided. In the mobile workplace, this is no longer true.

This session will explore what workplace capacity is; how the true capacity can be determined; and identify ways to maximise the population supported without adversely impacting the workplace experience.

Our Contributors
AWA Advanced Workplace Associates: Andrew Mawson, Founder

Founder & Managing Director, AWA

Andrew is recognised as one of the UK’s leading thinkers on the evolution of work and the workplace. Since founding AWA over 25 years ago, he has worked at strategic level with organisations including Merrill Lynch, RBS, Network Rail, Santander, Unicef UK, Welcome Break, Willis Towers Watson, The Home Office and The Cabinet Office to support them in improving the performance of their workplace portfolios.

Andrew has been closely involved in the AWI and its predecessor the Workplace PIN since their inception.


Senior Associate, AWA

Matthew is an Architectural Engineering graduate with considerable experience in the construction, delivery, organisational change and ongoing management of workplace environments.

A keen advocate of optimising productivity through environment and behaviour, Matthew has implemented major change programmes and office enhancements across both Europe and Asia, whilst maintaining operational up-time and minimising disruption.

Keith Hepple-british-heart-foundation

Keith Hepple

Head of Facilities Management, British Heart Foundation

Keith is now in his 30th year with BHF, having started in Logistics and then moved to Facilities Management in 1996. For the last 12 years he’s been Head of Facilities and has led a move of Head Office to its current location and managed new office designs and relocations at various BHF sites. He is a keen advocate of improving workplace environmental quality and implementing smarter working, whilst being mindful of obtaining best value in the competitive charity sector.

Tony - Advanced Workplace Associates - UK - USA - AWA - Workplace consultant

Director of Operations, AWA

Tony had 15 years experience delivering major business change projects within the insurance sector with Aviva prior to joining AWA in 2007. In addition to being AWA’s IT subject matter expert, he is a business analysis and programme management professional and has worked with clients such as BHF, RBS, Santander, Unicef UK, nPower, Home Office and Nationwide.


Senior Associate, AWA

With 35 years industry experience ‘at the coalface’ and on the ‘shop floor’ of FM (over 25 years at PwC, including 10 years as UK Head of Workplace), Paul is experienced at spearheading major workplace transformation projects and navigating complex changes and challenges to remove barriers to productivity and achieve positive business outcomes.

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