We're experienced hybrid working consultants

We’ve successfully introduced hybrid working at businesses around the world.

See how we can help you.

What we do as hybrid working consultants

We work with you to create a bespoke, scientifically-backed hybrid working strategy that answers the fundamental questions you are grappling with:

  • How many days per week should staff come into the office?
  • Should staff be encouraged or mandated to return?
  • How can company culture be maintained in a hybrid workplace?
  • How do we achieve a seamless experience regardless of location?
  • How do we implement hybrid working without affecting productivity?

We engage with employees across your organisation to ensure our approach is inclusive and holistic, and we’ll support you every step of the way to make certain your tailored hybrid working policies stand the test of time.

Of course, hybrid working isn’t just about changing the location of where work takes place. We prioritise the upskilling of managers and employees to meet your business objectives.

How we successfully implement hybrid working

Develop the future workplace vision

We develop a vision with your leadership team to learn where they want the organisation to be in two years’ time. We know some leaders have concerns about the impact of hybrid working and we dedicate time to reassuring individuals about the steps we’ll take together to avoid potential hurdles on the path towards hybrid working.


Understand what’s happening

The next step is to discover how your company operates. This involves analysing what your staff are doing and the unintended consequences of their actions. We establish the facts on the ground by conducting workshops, holding one-to-one interviews, running staff surveys and carrying out desk utilisation studies. This enables us to gain a comprehensive understanding of work processes at your organisation, employee attitudes towards hybrid working, and a true reflection of office attendance.

For when we know how your business operates, we can support you to get where you want to be.


Train your leaders to become hybrid working leaders

We provide training for managers to discuss the implementation of a hybrid work model. Our research with the Centre for Evidence Based Management, revealed that a transformational style of leadership is likely to be most successful in leading hybrid teams and that a psychologically safe culture will allow teams and individuals to perform at their best.

We upskill leaders so they understand the nuances and practices for leading hybrid teams and equip them with the techniques to confidently facilitate sessions with their teams to form Working Together Agreements. A Working Together Agreement covers a range of topics including:

As part of this process, teams share ideas for how they can enhance the six factors we scientifically identified as the most important factors of high performing teams. These conversations help employees to feel engaged and, in the process, embed the changes long-term.


Enable adoption

We develop a scalable framework and produce company-specific playbooks to enable results to be replicated across your organisation globally. Everything looks good on paper, but we know that implementing change requires skill and patience. We can work with you to deliver customised change management programmes.

Why not get started today by checking out our hybrid working policy example?

Ultimately, we’ll ensure your business successfully adopts a tailored approach to hybrid working that meets your needs. You’ll also have a set of fair principles and guidelines to turn to as your requirements evolve over time.

Why adopt hybrid working?



The number of extra days employers get from hybrid workers

Analysis of the latest academic research and our own studies has shown that on average hybrid working employees deliver nearly two extra weeks of work annually for their employer.

The results show employees often work harder and better in a hybrid environment. What’s more, businesses that embrace hybrid working stand to make considerable savings. By using their offices more efficiently, many are able to reduce their real estate portfolio and shrink their carbon footprint. When the benefits to staff wellbeing are also taken into account, the question becomes why would you not adopt hybrid working?

What makes us the leading hybrid working consultancy?

At AWA, we’ve been helping organisations navigate a path to agile models of working for more than 30 years.

Our research and in-depth knowledge of science and neuroscience has revealed the six most important factors behind high-performing teams.

This framework is an integral part of how we assess the effectiveness of a workforce. We also run one of the world’s biggest hybrid working indexes which tracks the development of hybrid working strategies and office rate attendance.

The pandemic forced businesses to rapidly adopt hybrid working. Many firms are still discovering the complexities of this approach. For example, in a hybrid workplace, attendance patterns can be variable and unpredictable. Traditional methods for modelling and managing space occupancy are limited and don’t address the challenges of hybrid space utilisation. Our sophisticated planning tools are designed to model space requirements in flexible environments and enable active management of the hybrid workplace.



Our industry-leading Hybrid Working Index shows the majority of offices have introduced some form of hybrid working

Here are some more reasons why we’re uniquely well-placed to assist your company:

  • We understand the challenges your business faces, but don’t arrive with pre-conceived solutions.
  • We tailor our approach to match the needs of your organisation.
  • Decades of experience have made our agile team experts in the field.
  • We’re independent and guided by evidence. Our science-based approach ensures our ideas will be the best for your organisation.
  • We have associates and offices across the globe, so we can be relied upon to deliver industry-leading advice that incorporates local sensitivities.
  • We are focused on transforming the world of work and our track record speaks for itself. For example, we saved WTW $100m per year. Learn how we have successfully introduced long-term hybrid working policies for large organisations by reading the case studies below.
Case studies
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Client Testimonial

“We have worked with AWA for more than five years and value the collaborative partnership we have with them. They have supported the ongoing evolution of our workplace, providing deep insights and extensive expertise. With their help, we’ve been able to create a transformational space which supports our hybrid working approach and transforms our culture and ways of working to become more agile and innovative. This helps us recruit and retain the best talent, which supports our core purpose of funding research to save lives. None of this would have been possible without the help of AWA.”

Kerry Smith Chief People Officer, British Heart Foundation

“AWA have been supporting Bupa for around five years as we have transitioned our business firstly from office based to flexible working, and now into hybrid working. I have found their approach to both us as a business and the challenges we face, to be pragmatic and solution focussed; always willing to engage us in constructive debate and take time to understand our people and practices.”

Neil Jones BGUK Director of Property, Bupa

“Mintel has worked successfully with AWA for over a decade on several major projects. We chose them for their expertise and experience at the cutting edge of understanding workplaces. They lead the industry with well-crafted research to understand the dynamic workplace landscape and help solve the real-world issues of operating successfully in a changing world. Along with data and insights they bring practical processes that involve everyone from grass root team members to the most senior executives, developing effective change to meet all parties’ goals. They have become trusted advisers around not only workplace matters but in behavioural change.”

Peter Haigh Chairman, Mintel

“Leading a major change management project in complex international organisation is challenging undertaking. I knew it would involve multiple stakeholders, take wide-ranging collaboration and that we would need some expert, confident experience to help steer and deliver it. AWA has provided that, not by steaming in and dictating how things should be based on their ideals, but by listening to us, learning, understanding and advising. I have enjoyed working closely with them on this project. I have felt supported, they have always been available to discuss challenges and options and have always responded promptly, constructively and positively with solutions and alternative ideas for consideration.”

Tom Crame Head of Global Workplace, Amnesty International

“We were really keen to understand how the learnings and behaviours of Covid enforced home working would affect the post-pandemic return of staff and in particular to our Sheffield campus as we have plans to restack and refurbish the office space. AWA’s detailed and in-depth engagement process allowed us to reach out to all levels of occupants and really understand staff perception on what will be needed to create a new working environment that would align with business requirements and where changes in behaviour, management style and space might be appropriate. Their insights also allowed us to create a blueprint of alternative space types that we’ve used to inform the repurposing of space across our nationwide estate.”

Steve Chapman Interim Head of Estates ICF Security, Estates and Information Directorate, Home Office

“AWA has been a great resource of global data and research for us regarding agile, hybrid and the world of working. They are responsive, willing to question assumptions, and work as a partner to help us make good decisions.”

Neil Austin VP Real Estate Portfolio Management and Transaction Services, Omnicom Group