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The DNA of work

Employment – all change? (ep 5)

MicrosoftTeams-image (4)
By Karen Plum,

Director of Research and Development

20 July 2021
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Podcast summary

Since the start of the pandemic, organisations have been navigating many changes, not least of which is their relationships with employees. We’ve seen a softening in these relationships, with compassion and empathy now the watch words for managers. Our guests discuss the change in the balance of power at work, where many employees now feel empowered to speak more openly about what they need – whether that is within the current organisation, or a fresh start.

Sharing her popular catchphrase ‘the thing is not the thing’, guest Adria Horn from Tilson Technology Management explains how she learned through many years of leading people in the military that it is often difficult for people to pinpoint the issues they are facing. So whatever they bring to you is generally not actually ‘the thing’ – i.e. there is another, underlying issue that you need to try to help them uncover and then address. All part of the new approach to managing in a world where the pandemic has brought so many changes and challenges, but also opportunities.

In addition, AWA’s Izabel Barros shares her perspective on developments in Brazil, where 95% of Brazilian CEOs are looking to implement hybrid work environments. Labour laws are very strict in the country and Izabel tells us about an agreement reached between an insurance company and a union to implement flexibility at work.

Featured guests:

  • Adria Horn, Executive Vice President (Workplace), Tilson Technology Management (USA)
  • Lisa Whited, Senior Associate in Change Management, AWA (USA)
  • Dr Izabel Barros, AWA (Brazil)
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