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Industry experience
We work with global technology companies of all sizes, including social and collaboration platforms, artificial intelligence, software and networks. As trusted and established partners, for many years we have been supporting key organisations as they design of the future of work and the workplace. We understand the complexities of working with a highly skilled workforce, as well as the challenges of managing diverse, high performing teams in various configurations of engineering and non-engineering disciplines.
Industry challenges
Today, many companies are choosing a ‘remote first’ or hybrid model both as a platform for demonstrating and testing their own collaboration tools as well as a strategy in the war for talent. Because of this, the tech sector has been leading the way in developing new post-pandemic ways of working.
In the adoption of new ways of working, we have identified key challenges facing many organisations – and critically, many tech companies:
Cultural reinvention
Working hybrid means thinking about culture in a non-place-based way. Integrating culture into every aspect of the employee experience requires a deep understanding of where in the organisation culture lives, how to cultivate culture as a leadership and management skill and how to embed cultural markers into online collaboration tools, processes and training.
Leadership development
The tech sector offers complex products and solutions; likewise, managers must be equipped with the technical expertise, process tools and people skills to lead hybrid teams – and maintain and evolve new ways of working over time.
Widening skills gap
With rapid growth and automation there is often not enough talent in the market to effectively fill many roles. New hires come with a wide range of experiences, but there are often gaps in skill sets required by the employer. Filling those gaps is essential to managing a remote, flexible or hybrid workforce.
Sparking innovation and creativity
Innovation is critical to success, and creativity is an essential ingredient of innovation. For team members in both skilled scientific and creative roles, cross-functional collaboration and complex problem solving is key to successful innovation. These activities become more challenging in a hybrid model. Creating an environment that can support high levels of innovation and creativity requires intentionality around the design, development and implementation of how we work together in new ways and the purpose of the places we use.