Managing mental workload

Report Summary

In collaboration with the Center for Evidence Based Management (CEBMa), we explore how the competing demands seen in modern organizations impact the cognitive performance and wellbeing of knowledge workers.

Referring to the latest literary evidence, we explore a number of factors which have a positive or negative influence on our mental workload, and propose ways in which individuals, teams and organizations can better manage this to support wellbeing and business productivity.

Looking beyond organizational ergonomics, the report draws on neurobiology and social psychology to consider all of the personal, team and organizational factors that have been identified as contributing to mental workload, both positively and negatively.