Teaching old dogs new tricks (ep 14)

“If you’re a manager, then managing people is the most important thing you do” says this week’s guest at the start of this episode, which looks at some of the things that managers can do to up their game when navigating the current changes in the world of work.

Adjusting to new ways of working has been difficult for many (old dogs and new ones!) and plenty of managers have found themselves a little adrift, lacking the fully developed skills they need to manage in a hybrid world.

We explore some tips and approaches that can set managers and organizations on the right track. Often it just comes down to the basics – put people first (don’t have your back to them), empathize, ask more questions (many more!) listen and communicate authentically. And for future managers – identify potential candidates and set them up to develop their skills over time, so that when the opportunity comes, they are ready to step into the role.

Featured guests:

• Brad Taylor, Director of Consulting, AWA (UK)

• Philippa Hale, Senior Associate in Workplace Change Management, AWA (UK)
• Sue Warman, Vice President People at the AICPA and CIMA (UK)