10:30–15:30 on 21 March 2018 at The Home Office, London
An intensive Workplace PIN workshop for leaders in Real Estate, FM, Workplace, HR & IT (occupiers only) who want to take an advanced approach to the creation and management of the modern workplace.
The Issue: As the world relies more heavily on the knowledge work community, we need to provide the right conditions for them to do their best work. This is not a “nice to have” – it is highly strategic and will be of particular interest to senior leaders. Given the importance of the workplace to organisational success, this demands new approaches, skill sets and processes from those managing the workplace.
We will consider what the next generation workplace will deliver, what new workplace management practices are required and how to manage ‘experiences’ in a rapidly changing business world. We’ll provide you with a framework and process for developing and enhancing your organisation. A modern workplace should be delivering significant organisational benefits and competitive advantage – but to do so, the management of the workplace needs to be front and centre – not in the background as a cost absorbing “necessary evil”.
Identifying what workplace management can do to create the right conditions for knowledge workers
Providing workplace leaders with a practical model for the future
Showing how to evolve towards the model using new tools, techniques, capabilities and understanding
Demonstrating the Workplace Management Framework (WMF) and illustrating how it can be used
Sharing a case study where the WMF was used as part of a current state assessment by Infineum UK Ltd (world leader in the formulation, manufacture and marketing of petroleum additives for lubricants and fuels).
|10:30||Welcome & Introductions|
Creating the conditions for people to do their best work – Andrew Mawson (AWA)
Exercise: Using the Workplace Management Framework – Colombine Gardair (AWA)
|13:15||Case Study: INFINEUM UK – Caroline Stephen (Infineum UK) & Steve Cox (AWA)|
|14:30||The skills and capabilities we need in workplace management – Andrew Mawson (AWA)|
Wrap up and future PIN events – close at 15:30
Caroline Stephen, Site Facilities Leader, Infineum UK Ltd
Infineum Case Study
Caroline has been responsible for managing the facility services at Infineum’s UK head-office and R&D Site since its start-up as an ExxonMobil/Shell joint venture in 1999. During this time, with AWA’s support, she has outsourced the services as one Total Facilities Management contract. More recently AWA assisted Caroline in reviewing the FM model for site and subsequently re- procuring a service provider to fulfil the newly specified contract.
Infineum UK Case Study
Steve is a highly experienced FM professional, working at senior management and director level for client and supplier organisations. For the last 10 years he headed the CRE, FM and procurement functions for a FTSE 100 financial services organisation focusing on strategic direction and delivery. Steve recently managed the successful procurement of a new hybrid FM provider for a global oil research organisation.
Workplace Management Framework exercise
Colombine is a multi-skilled Human Factors specialist, with a proven track record of utilising qualitative methods to effectively deliver human-centred solutions. She has a PhD in Human Interaction and has a keen ability to research and understand how design affects interactions between humans. At AWA she has worked with Interserve and is a key contributor to the various elements of our Performance Innovation Network.
Creating the right conditions & skills and capabilities sessions
One of the UK’s leading thinkers on the evolution of work and the workplace. Since founding AWA nearly 25 years ago, Andrew has worked at strategic level with many organisations including Merrill Lynch, RBS, Network Rail, Santander, Unicef UK, Welcome Break, Willis Towers Watson and BFI. Andrew has also been closely involved in the Workplace PIN since its inception and has directed a number of research projects on knowledge worker productivity, managing the agile workforce and cognitive fitness.
If you would like to attend the workshop as our guest and learn more about the evolution to true workplace management, please get in touch with Karen Plum at email@example.com or complete the form below.
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