AWA Home > Experience design
What we do
What is an experience?
An ‘experience’ is an event or occurrence which leaves an impression on someone.
This impression is generated by an individual’s five senses and in addition to delivering functional value, also triggers emotional responses.
An ‘experience’ is sensory (associated with colour, texture, noise, smell, behaviour), functional, cognitive, and social. It is important to note that an ‘experience’ is also personal. Every individual will have a potentially different response to the same ‘experience’ based on their values, culture and history.
Much like customers seeking meaningful connections and hassle-free experiences with the brands they love, employees today are looking for friction-free, interaction-rich experiences with the organisations they work for. They want synergy with the organisation, and care that their workday is a true and honest reflection of the image and values being sold to customers.
Those day-to-day moments that matter to employees are key to allowing them to have their best day at work wherever they are, including at home. As a result, how we experience work has become a powerful tool in the increasingly competitive battle to recruit and retain staff.
With increased mobility and the development of agile work environments, workplaces need to redefine their mission from being a space where people carry out their work and access necessary facilities, to a place of social interactions, brand promotion and value exchange.
Why AWA
At AWA, we deliver workplace experiences that are holistic, human-centred, empowering, inspiring and ever evolving.
Our team of experts have years of experience developing tailored experiences to meet complex business needs. We understand the broad, varied and competing needs of the diverse groups that use your workplace.
Improving your employees’ workplace experience requires more than moving the furniture around. Successfully redesigning your workplace unlocks enormous benefits to your business but getting it wrong can prove costly. You need to know your money won’t go to waste.
Change management
Learn more about how our holistic and inclusive approach to change management ensures the success of workplace experience design programmes. We focus on upskilling the organisation at every level to create a culture of collaboration and productivity.
FAQ’s about Workplace experience design
-
Workplace experience design involves crafting work environments that enhance how employees interact with their space, technology, and colleagues. It impacts productivity by:
- Optimising Workspace Layouts: Creating layouts that facilitate collaboration and focused work.
- Incorporating Technology: Integrating tools that streamline processes and enhance efficiency.
- Designing for Comfort: Ensuring ergonomic and aesthetically pleasing environments that boost morale and engagement.
-
Workplace experience design improves employee well-being by:
- Enhancing Comfort: Providing ergonomic furniture and well-designed spaces to reduce physical strain.
- Promoting Health: Integrating features like natural lighting and air quality controls.
- Fostering Social Interaction: Creating areas that encourage team collaboration and social engagement.
- Supporting Mental Health: Offering spaces for relaxation and stress relief.
-
- Industry-Specific Needs: Adapting designs to align with the unique demands of various sectors, such as tech, finance, or healthcare.
- Work Environment Types: Customising solutions for different settings, including office spaces, remote work setups, or hybrid environments.
- Organisational Culture: Reflecting the values and goals of an organization to enhance alignment and engagement.
