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The DNA of work

Demystifying Artificial Intelligence (AI): what you need to know now (ep. 51)

MicrosoftTeams-image (4)
By Karen Plum,

Director of Research and Development

01 August 2023
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Are you ready for the AI revolution?

Artificial intelligence (AI) is a rapidly evolving field that is permeating all sectors of our lives and businesses. However, the misconceptions and fears surrounding it often cloud our understanding and appreciation of its potential. During this episode we’ll shed light on AI’s practical applications and debunk some common myths.

AI refers to the development and creation of intelligent machines and computer systems that can perform tasks that typically require human intelligence. This technology simulates cognitive human processes such as learning, reasoning, problem-solving, perception, and decision-making. However, AI systems lack consciousness, self-awareness, and independent decision-making abilities. They are only as good as the data they are trained on.

A major misunderstanding is the over-estimation of AI’s capabilities. Despite its advancements, AI still lacks the comprehensive understanding and common-sense reasoning that humans possess. As such, AI systems are tools – not replacements – for human labour. They excel at performing specific tasks and can be used to improve efficiency and accuracy.

One practical workplace application of AI is in regards to performance appraisals. AI can provide a more balanced consideration of an individual’s performance by either highlighting or removing the impact of human biases. It can also be used to analyse an organisation’s processes. But like any tool, the effectiveness of AI relies heavily on the user’s understanding.

The future of AI lies in collaboration, trust and leadership. Ultimately, the organisations that understand the technology’s potential best will benefit the most.

Featured speakers

  • Mike Jackson, Non-Executive Chairman, Pre-Empt.life, Founder of Shaping Tomorrow, strategist, change agent and business coach, ResultsPlus.ai
  • Andrew Mawson, Founder & Managing Director, AWA
  • Brad Taylor, Director of Consulting, AWA

Podcast notes

  • Article mentioned by Karen about the Digital Futures at Work Research 
  • Approach mentioned by Mike: De Bono Six Thinking Hats
  • Andrew Mawson’s Forbes articles
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