People moving through the bright atrium of a modern workplace
People moving through the bright atrium of a modern workplace

The independent workplace consultancy.

We are the leading global independent consultancy transforming the world of work. We use science, research and our depth of experience to deliver exceptional results for exceptional companies.

AWA at a glance

1992

Founded. Independent from day one — no landlord, developer or agency behind us.

Global

Reach in the UK, Europe, North America, the Middle East and India, with an associate network that spans the world.

100+

organisations advised

CEBMa

Research built with the Center for Evidence-Based Management.

What AWA helps organisations to achieve

At AWA we believe the workplace (people, place, practices, processes, tech) is a powerful business tool that needs to be created to intentionally support business goals.

Workplaces that help business leaders deliver on their business goals

We work with your 'C' suite and project teams to prioritise business goals and translate them into future workplace experiences, designs, spaces, technologies, practices and processes, all deliberately designed to improve competitive business performance.

Workforces that are on their 'A' game, wherever they work

Applying our scientific research, cognitive science, tech tools and education we deliver innovative programmes and systems that enhance the performance and wellbeing of every brain and community on your payroll.

Workforces that embrace AI at every level

Building on pre-existing investments in licences and tech training, we co-create AI transformation programmes that join all the dots, create psychological safety and unleash the energy of your people to apply AI to their daily work.

Leaders equipped to lead high performance hybrid teams

We deliver exciting, gamified programmes that support leaders in managing high performance hybrid teams underpinned by our science and backed by tools, models and experience.

Workplaces deliberately designed to enhance human performance

We apply our scientific research, cognitive science, design and technology experience to create workplaces that reinforce good practices and remove things that drain brains.

Infrastructure managers equipped to manage the workplace of the future

Our AWA Institute delivers research, events, training and education designed to enhance the business skills of leaders entrusted with managing their organisation's workplaces, practices, technologies and experiences.

Independence

Why independence matters

Who can you trust to give you advice you can depend on in a market with so much commercial bias?

At AWA, we pride ourselves on being fiercely independent, science and evidence based. We're one of the few independent practices in the market.

So, you can rely on our advice and solutions. The only axe we ever grind is our clients'. We want our clients to have great advice from experienced consultants uninfluenced by any commercial imperative.

For many we compete with, commercial success is associated with the size (and therefore value) of a design contract, a build contract, a lease transaction. Their consultancy offers are a means to an end, not the end itself.

We broker nothing, resell no one's technology, and take no share of what gets built. We are paid the same whether the answer is expand or shrink, move or stay.

If it's independence, science and objectivity you value, look no further.

The question worth asking of any adviser: how do you make most of your money?
Evidence

A recommendation is only as good as its evidence.

Workplace data

Occupancy, utilisation and survey data from your own organisation. We measure demand before anything is designed. Benchmarks come later.

Organisational insight

Leadership interviews and listening across the organisation. What the business is trying to achieve, and where the work actually gets stuck.

Behavioural neuroscience

What the science of attention, habit formation, psychological safety, trust and social cohesion says about how people work, learn and change. This is what makes the change stick.

Published research

Our own programmes, most of them built with the Center for Evidence-Based Management, published in full.

Evidence in practice

Three clients in three sectors, with workplaces tuned to their business needs, applying modern workplace practices and thinking to reduce cost and cost per head.

British Heart Foundation

Charity
−28%
The challenge

Headcount growing, lease expiring, and a culture that recognised work by presence at a desk. The landlord offered a single floor, 28% less space than BHF occupied. It was only affordable if the way people worked changed first.

What we did

Measured how the space was used and what people needed to work well. Modelled demand for each kind of setting. Trained the people managers, because the constraint was management skill. A champions network and the #FlexiblyConnected framework left each team to manage its own expectations.

The outcome

Less space, more people, and the money released went into research. The change programme won an HR Excellence Award.

Read the case study

WTW

Insurance & professional services
$100m/yr
The challenge

Two firms merged on paper long before they merged in practice. Two sets of habits, two sets of loyalties, and a property portfolio sized for two companies.

What we did

Ran the integration as a change programme aimed at something measurable: social cohesion, one of the six factors our research with CEBMa shows drives knowledge-worker performance. Built one community deliberately, then resized the estate to how the combined firm worked.

The outcome

Social cohesion rose across the merged business, and portfolio reductions saved $100m a year. The estate could only be cut that far because the community question was answered first.

Read the case study

Bupa

Health insurance & healthcare
3 → 1
The challenge

Six UK offices built for full attendance, and after the pandemic a question nobody could answer with confidence: what is each of these buildings actually for?

What we did

Measured the split between collaborative work and focus work, sized space on peak-occupancy modelling rather than headcount, and redefined each office as a support centre: somewhere you go for the things better done together.

The outcome

Three Manchester buildings became one. Brighton, Staines, Bristol and Leeds right-sized. The modelling showed a 40% portfolio reduction available at two days a week of attendance. This is a modelled figure.

Read the case study

All our case studies

Our research

We ask clients to act on evidence, so we publish our own where it can be tested. Most of it is built with the Center for Evidence-Based Management.

AWA Institute

Where the research becomes practice: certified development programmes and a member community that includes Microsoft, PwC, Bupa and Google DeepMind, deliberately free of suppliers.

In the conversation

Our people appear in Forbes, on the BBC, in The Times and across the trade press, and make The DNA of Work podcast.

Small teams, global reach

A project runs on a small team assembled for it: a strategist, a change specialist, an analyst, each chosen because they have done the work they are advising on. Around sixty people sit behind those teams, across the UK, the US, Europe, India and beyond, most of them senior associates who work this way by choice. One method runs through all of it.

The network

Andrew MawsonFounder & Managing DirectorUK Alison HallSenior AssociateUK Amy ThornburyPractice ManagerUK Andrew TristSenior AssociateUK Annick SlootmaekersSenior AssociateChina Brad TaylorDirector of ConsultingUK Calle SågbomAssociateFrance Céline ChaverotSenior AssociateFrance Celine RaguetteSenior AssociateCanada Chris GallagherAI Strategy AssociateUK Clark ElliottSenior Workplace Strategy ConsultantSwitzerland Conrad WildsmithSenior AssociateUK Chris DelahuntSenior AssociateUK Damian MearsSenior AssociateUK Emily LiangAssociateChina Florian PucherSenior AssociateChina Gopal AhirFinance Operations ManagerIndia Hans NyamieSenior AssociateUK Helena BarcelosAssociateBrazil Ian BurgessInterior DesignerUK Íñigo Muñoz BilbaoSenior AssociateChina Izabel BarrosSenior AssociateBrazil Jitesh PatelAssociateSE Asia Joyce WongSenior AssociateChina Karen PlumDirector of Research and DevelopmentUK Katherine RilianeSenior AssociateFrance Kailash ChanganiSenior AssociateUK Kay FabellaSenior AssociateSpain Kristen BennettSenior AssociateUS Lisa SarjeantSenior Associate and HR ExpertUK Lloyd JosephAssociateUK Lisa WhitedSenior AssociateUS Louise BendallSenior AssociateUK Lori GeeSenior AssociateUS Mel ParkesSenior AssociateUK Martin EllisonSenior AssociateUK Marie MacInnisWorkplace DesignerUS Nida MehtabSenior AssociateUS Nathan GuptaNeuroscience AssociateUK Nick WrightSenior AssociateUK Niels RasmussenSenior AssociateDenmark Nathalie DeCiantisSenior AssociateCanada Natalia SavitcaiaAssociateFrance Oliver BaxterAssociateUAE Pat TurnbullSenior AssociateUS Parthajeet SarmaSenior AssociateIndia Pallab KakotiWorkplace Analytics and Insights LeadIndia Paul BurtonSenior AssociateUK Paul AdamsBusiness Coaching AssociateUK Paul JanssenswillenLaboratory Workplace Senior StrategistUK Polly YanAssociateChina Rebecca FoxAssociateUK Richard LupoSenior Associate – Sustainability & EnvironmentUK Suchandra SomSenior AssociateIndia Sampada KumbheJunior AssociateIndia Shashidhar SharmaSenior AssociateIndia Srikar ASenior AssociateIndia Vidhee ShuklaDigital Marketing ExecutiveIndia William BullerSenior AssociateUK

Global capability, local understanding.

The people on your project live in the market it is in. They already know what the commute costs and what a policy written somewhere else runs into locally. Behind them sits one method and one evidence base: a finding from one country is tested against what our teams see in the others before it reaches your report.

Our principles

Independent

We earn nothing from the lease, the fit-out or the technology. You are paying for the thinking and there is nothing else on the bill.

Science-guided

We follow the evidence, and change our position when it changes.

Human-centred

We test recommendations on the people who have to live with them.

Judged on numbers

We agree what we are measuring before the work starts, and report it after.

Less is often the answer

Smaller and simpler usually costs less and emits less.

Discuss your challenge with an independent expert.