Industry experience

We work with leading energy companies – including both key players in the global oil and gas industry and electric utility companies . With key economic drivers forcing the industry to stay competitive and relevant, the sector is on the verge of becoming one of the most innovative and adaptable. These shifts are driving changes in mission, workforce, skillsets, company culture – not to mention real estate and facilities. Energy sector organisations are facing complex change journeys in the near term. We work with energy companies of all sizes to support their transformation at all levels of workforce, workplace and hybrid working experience.

Industry challenges

This sector is currently experiencing huge changes as it seeks to create greater energy efficiency and sustainability. It is an exciting time for development and innovation. Rising costs, however, and a volatile market can lead to challenges in a sector heavily influenced by the global political, resource and economic contexts.


With changes to environmental policy, and pressure to combat climate change, the energy sector is in a period of radical change. The result is a cultural shift to align people, place and technology to a new vision. The key question is: how can the workplace experience evolve to ensure employees remain connected in new and meaningful ways?

Ageing workforce

The energy industry workforce has grown consistently younger over the past decade. At the same time, a significant percentage of the energy industry employees will be approaching retirement over the next few years. The younger generation has different expectations not only around pay and benefits, but also in regards to flexibility, career purpose and where and how they learn. What can our workplace provide to attract and retain young talent?

Diversity, equity and inclusion

The sector remains one of the least gender diverse, with women currently making up only 22% of the workforce. Attracting and retaining women and minorities with science, technology, engineering, and mathematics backgrounds is essential to tackling the energy challenges of the future and creating inclusive, authentic company cultures.


“AWA has been a great resource of global data and research for us regarding agile, hybrid and the world of working. They are responsive, willing to question assumptions, and work as a partner to help us make good decisions.”

Neil Austin VP Real Estate Portfolio Management and Transaction Services, Omnicom Group

“Mintel has worked successfully with AWA for over a decade on several major projects. We chose them for their expertise and experience at the cutting edge of understanding workplaces. They lead the industry with well-crafted research to understand the dynamic workplace landscape and help solve the real-world issues of operating successfully in a changing world. Along with data and insights they bring practical processes that involve everyone from grass root team members to the most senior executives, developing effective change to meet all parties’ goals. They have become trusted advisers around not only workplace matters but in behavioural change.”

Peter Haigh Chairman, Mintel

“Leading a major change management project in complex international organisation is challenging undertaking. I knew it would involve multiple stakeholders, take wide-ranging collaboration and that we would need some expert, confident experience to help steer and deliver it. AWA has provided that, not by steaming in and dictating how things should be based on their ideals, but by listening to us, learning, understanding and advising. I have enjoyed working closely with them on this project. I have felt supported, they have always been available to discuss challenges and options and have always responded promptly, constructively and positively with solutions and alternative ideas for consideration.”

Tom Crame Head of Global Workplace, Amnesty International

“We have worked with AWA for more than five years and value the collaborative partnership we have with them. They have supported the ongoing evolution of our workplace, providing deep insights and extensive expertise. With their help, we’ve been able to create a transformational space which supports our hybrid working approach and transforms our culture and ways of working to become more agile and innovative. This helps us recruit and retain the best talent, which supports our core purpose of funding research to save lives. None of this would have been possible without the help of AWA.”

Kerry Smith Chief People Officer, British Heart Foundation

“We were really keen to understand how the learnings and behaviours of Covid enforced home working would affect the post-pandemic return of staff and in particular to our Sheffield campus as we have plans to restack and refurbish the office space. AWA’s detailed and in-depth engagement process allowed us to reach out to all levels of occupants and really understand staff perception on what will be needed to create a new working environment that would align with business requirements and where changes in behaviour, management style and space might be appropriate. Their insights also allowed us to create a blueprint of alternative space types that we’ve used to inform the repurposing of space across our nationwide estate.”

Steve Chapman Interim Head of Estates ICF Security, Estates and Information Directorate, Home Office