Workplace Management

We help leaders in CRE, FM, HR, IT and Operations to deliver excellence in their workplace management.

Good workplace management embraces everything that touches people in their daily work life, including: space, services, daily operations, technologies, information, behaviour and the psychological and social environment.

Using a science based approach, we help organisations design, deliver and manage workplace experiences that support human productivity.

The Workplace Management Framework

Developed by a cross-industry group and lead by AWA’s Graham Jervis and Andrew Mawson, our framework and maturity audit tool are pioneering pieces in defining and promoting Workplace Management as a discipline.

The Workplace Management Framework provides a model of 10 workplace management capabilities that organisations can use to benchmark and measure against. We provide a range of services to support organisations on their journey to Workplace Management.

AWA Advanced Workplace Associates: Strategic Management

Organisational Review and Development

We work with leaders in CRE, FM, HR, IT and supply partners through an entrepreneurial process. We first engage with you and your senior business leaders to get a picture of the future before working with you to align and evolve your organisation’s capability.


Sourcing Support

Sourcing service providers to deliver your unique ‘workplace experience’ is a complex matter. It’s difficult to define the right level of partnering.

We help you identify what you need from your service provider and how to embed them in your organisation, taking into consideration culture, services management, commercial arrangements, contractual terms, and financial stability.

Workplace consultants can assist you in designing, delivering and managing great workplace experiences.


To effectively plan and manage an integrated workplace management strategy, we recommend you call a workplace strategy consultant. Our workplace consultants can support project management and decision making for the entire real estate portfolio.

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