How we changed our world of work (ep 24)

We’ve all lived through two years of the Covid-19 pandemic, and experienced untold amounts of damage to many people’s lives and businesses. That said, some organisations have seized the opportunity to make changes, using the pandemic as a catalyst for change to implement things within a year that might otherwise have taken decades.

Market intelligence agency Mintel is one such organisation. They have pursued not one but six major initiatives over the last two years – reacting to what their staff and clients needed (clear communication, more flexibility and a focus on wellness), but also responding to major events such as the death of George Floyd in the US, which sparked a concerted push to develop a clear global diversity strategy.

A general approach to test, learn and refine seems to serve Mintel well, with a consistent focus on the fundamentals – communication, asking for feedback, listening and seeking expert advice to address new challenges.

Featured guests include:

• Liz Westcott, Managing Director EMEA at Mintel  (UK)
• Adiat Baker – Global Diversity Manager & MintelGives US – Chair, Mintel (USA)
• Rick Miller –  RD | Food and Drink Associate Director, Specialised Nutrition, Mintel (UK)