Research Series

Designing workplace experiences

Published: 2016

Series summary

For us, a workplace experience is a multi-faceted, multi-sensory, second by second immersion that leaves an impression in the mind of the workplace ‘consumer’.  Organisations depend more and more on their ‘knowledge workers’ for commercial success.

The experience they have at work is being recognised as an increasingly valuable tool in the battle to recruit, retain and motivate.

In our world, every second of the workplace experience must reflect an organisations unique purpose, personality and values.  Every person must be supported in being at their best every day without friction and the experience must be designed and procured to enable rapid organisational and market change.

Designing a workplace experience therefore requires a very different approach to the dis-integrated traditional process we see today.  It requires a holistic, multi-disciplinary design team and process that explores how every second and every sense can be used to deliver value.

 

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