AWA Institute · Online Webinar · 15 July 2026
Six strategies for managing workplace capacity
Hybrid broke the patterns capacity planning relied on, and now AI is starting to change how much space a role even needs. Most leaders are still making costly, long-term decisions on data that shifts week to week. In 45 minutes, AWA’s Lisa Whited walks through six strategies for planning workplace capacity with confidence — even as attendance and AI keep moving the goalposts.
Registration closes Tuesday 14 July.
A framework that holds when nothing else does
Hybrid working has made capacity planning hard. Attendance swings. Policies drift. Leaders pull in different directions. Booking systems paper over the cracks. This session cuts through that and gives you six tested strategies — covering the workplace strategy itself, policy, technology, space, leadership, and experience — drawn from AWA’s work with organisations building capacity plans that survive contact with reality.
How to ground a capacity plan in real demand, not last year’s snapshot
What makes hybrid principles stick, and what makes them quietly collapse
How to design space around the teams that need to work together
What consistent hybrid leadership looks like in practice, and how to build it
Six strategies. One coherent approach to capacity.
Across 45 minutes, Lisa Whited walks through the six strategies AWA uses to move organisations from reactive guesswork to anticipatory capacity planning. They span the whole picture, from the workplace strategy itself through to the team that keeps the experience on track. Here’s a taste of two.
A credible workplace strategy
Most capacity plans are built on last year’s data, just as AI begins to change how much space a role even needs. A credible strategy accounts for that: where headcount is heading, how AI reshapes office work, and the real balance of remote and office presence.
In the session: how to build one.
Leaders equipped to lead hybrid
Leadership inconsistency is the most common reason hybrid working comes unstuck. One manager mandates five days in the office; another barely notices who comes in. Equipping leaders to lead hybrid consistently is what closes the gap between the policy and how it is lived day to day.
In the session: how to build it.
The remaining four cover hybrid principles that stick, a consistent technology experience, how space is allocated across teams, and the dedicated team that keeps it all on track. Lisa unpacks all six live on 15 July, with the practical detail to apply them.
Led by Lisa Whited, hosted by Brad Taylor
Lisa Whited
Senior Workplace Strategist, AWA
Lisa Whited is a Senior Workplace Strategist at AWA, specialising in hybrid strategy, inclusive design, and organisational change. She has led major transformation programmes for bp, Microsoft, Google, WTW, and National Grid, including a global agile workplace programme spanning 70,000 employees across 1,200 Omnicom agencies. A TEDx speaker and award-winning author of more than 50 published articles, Lisa brings a disciplined methodology and hard-won practical insight to managing workplace capacity at scale.
Brad Taylor
Director of Consulting & head of the AWA Institute
Brad Taylor is Director of Consulting at AWA and head of the AWA Institute, AWA’s senior leader forum. A Chartered Fellow of the CIPD with more than 30 years in HR across the finance and professional association sectors, he has held senior people roles at the CIPD, CIMA, and Barclays. At AWA he advises organisations including Amnesty International, Pearson, and Microsoft on people and organisational change, and hosts the Institute’s senior HR and facilities round tables.
Built for the people making capacity decisions
This session is designed for anyone responsible for how space, people, and policy interact — at an organisation that’s past the early experiments of hybrid working and now needs to manage it at scale.
Facilities Manager
/ Head of Workplace
Balancing portfolio costs against variable attendance, and justifying space decisions to leadership with incomplete data.
Corporate Real Estate
/ Head of Property
Making long-term lease decisions in a short-term environment, with boards asking for clarity on the property strategy.
HR Director
/ Chief People Officer
Caught between pressure to increase office attendance and employee expectation of flexibility — while managing the inequity hybrid creates.
Workplace Experience Lead
Responsible for the day-to-day experience across the portfolio and for keeping the strategy on track in practice.
Save your place — Wednesday 15 July
Free to attend. 45 minutes, online. You’ll leave with a framework you can put to work.
The recording is included
Sign up and we’ll send everyone who registers a link to the full recording afterwards. Even if you can’t join live, the session is yours to watch back and share with your team.
Registration closes Tuesday 14 July. Secure your place before it does.
Your data is handled in line with AWA’s privacy policy. No spam.
Research that changes how organisations work
Advanced Workplace Associates is an independent research and consulting firm specialising in the science of work. For over 30 years, AWA has helped organisations understand how people work best, and design the environments, policies, and cultures that make it possible.
This webinar is part of the AWA Institute — AWA’s forum for senior workplace, HR, and real estate leaders. The Institute brings together practitioners across the field to share evidence, challenge assumptions, and develop the thinking that shapes how organisations manage work and space.
Speaker client experience includes: bp · Microsoft · Google · National Grid · WTW · Amnesty International · Pearson · CIPD
About Advanced Workplace Associates →
