AWA Institute · Online Webcast · 15 July 2026
Six strategies for
managing workplace
capacity
Hybrid broke the patterns capacity planning relied on, and AI is now reshaping how much space each role needs. In 45 minutes, AWA’s experts walk through six strategies for planning workplace capacity with confidence.
What it takes to plan capacity with confidence
Hybrid working has made capacity planning hard. Attendance swings. Policies drift. Leaders pull in different directions. Booking systems paper over the cracks. This session cuts through that and gives you six tested strategies — covering the data foundation, workplace strategy, working principles, technology, planned presence and leadership — drawn from AWA’s work with organisations building capacity plans that survive contact with reality.
How to ground a capacity plan in real, current demand
What makes working principles stick, and what makes them collapse
How a planned presence model gets the right people in on the right days
What consistent hybrid leadership takes, and how to build it
Six strategies, built to work together.
Across 45 minutes, AWA’s experts walk through the six strategies that move organisations from reactive guesswork to anticipatory capacity planning. Two are shown in full below; the rest are unpacked live.
A dedicated Workplace Experience Team
Capacity decisions come unstuck when no one owns the data behind them. The foundation is a dedicated Workplace Experience Team, working from live data flows — headcount and forecasts, attendance, space utilisation, legal limits, and how people experience the workplace — with the tools to model and manage it. The other five build on this.
A credible workplace strategy
A workplace strategy worth the name accounts for where headcount is heading, how AI is reshaping the work done in the office, how generational expectations are changing, and what balance of remote and office presence meets the organisation’s goals — grounded in current evidence.
Clear working principles
Working principles that are clear, pragmatic and aligned to your organisation’s culture, so they hold in practice.
Revealed live
A consistent technology experience
Training and sustained investment in a consistent approach to technology — a quality experience whether people are in the office or at home.
Revealed live
A planned presence model
Attendance driven by planned presence: teams taking shared ownership of when and how they work together, aligned to collaboration, objectives and space.
Revealed live
Sustained leadership development
Sustained investment in leadership training — building managers’ confidence and capability to lead hybrid, engage teams and uphold the principles.
Revealed live
The other four, plus the detail, worked examples, and how to apply all six, are covered live in the webcast.
Meet your experts
Lisa Whited
Senior Workplace Strategist, AWA
Lisa Whited is a Senior Workplace Strategist at AWA, specialising in hybrid strategy, inclusive design, and organisational change. She has led major transformation programmes for bp, Microsoft, Google, WTW, and National Grid, including a global agile workplace programme spanning 70,000 employees across 1,200 Omnicom agencies. A TEDx speaker and award-winning author of more than 50 published articles, Lisa brings a disciplined methodology and hard-won practical insight to managing workplace capacity at scale.
Brad Taylor
Director of Consulting, AWA
Brad Taylor is Director of Consulting at AWA and head of the AWA Institute, AWA’s senior leader forum. A Chartered Fellow of the CIPD with more than 30 years in HR across the finance and professional association sectors, he has held senior people roles at the CIPD, CIMA, and Barclays. At AWA he advises organisations including Amnesty International, Pearson, and Microsoft on people and organisational change, and hosts the Institute’s senior HR and facilities round tables.
Built for the people making capacity decisions
This session is designed for anyone responsible for how space, people, and policy interact — at an organisation that’s past the early experiments of hybrid working and now needs to manage it at scale.
Facilities Manager
/ Head of Workplace
Balancing portfolio costs against variable attendance, and justifying space decisions to leadership with incomplete data.
Corporate Real Estate
/ Head of Property
Making long-term lease decisions in a short-term environment, with boards asking for clarity on the property strategy.
HR Director
/ Chief People Officer
Caught between pressure to increase office attendance and employee expectation of flexibility — while managing the inequity hybrid creates.
Workplace Experience Lead
Responsible for the day-to-day experience across the portfolio and for keeping the strategy on track in practice.
Save your place — Wednesday 15 July
Free to attend. 45 minutes, online. You’ll leave with a framework you can put to work.
The recording is included
Sign up and we’ll send everyone who registers a link to the full recording afterwards. Even if you can’t join live, the session is yours to watch back and share with your team.
Registration closes Tuesday 14 July. Secure your place before it does.
Your data is handled in line with AWA’s privacy policy. No spam.
Research that changes how organisations work
Advanced Workplace Associates is an independent research and consulting firm specialising in the science of work. For over 30 years, AWA has helped organisations understand how people work best, and design the environments, policies, and cultures that make it possible.
This webinar is part of the AWA Institute — AWA’s forum for senior workplace, HR, and real estate leaders. The Institute brings together practitioners across the field to share evidence, challenge assumptions, and develop the thinking that shapes how organisations manage work and space.
Speaker client experience includes: bp · Microsoft · Google · National Grid · WTW · Amnesty International · Pearson · CIPD
About Advanced Workplace Associates →
