A new operating model for the complex world of work.

Date: February 2025

Time: TBC

Where: Online

*All registrations will be verified, and invitations will be confirmed.

This much acclaimed programme provides workplace professionals with a new operating model for the management of the modern workplace.

Designed by AWA’s leaders and delivered in conjunction with IFMA (The International Facilities Management Association), the course embraces 10 management capabilities delivered through 4 modules, involving 12 personal learning sessions and 2 online interactive work sessions with group exercises delivered over 4 months.

Topics:

  • The employee as a consumer
  • Designing employee workplace experiences
  • The workplace strategy & competitive edge
  • Client relationship management
  • Workplace performance management
  • Managing workplace change
  • Improvement management
  • Resource and risk management

* This can also be delivered as a bespoke internal programme.